Marketing 101 for Chiropractors

Stop Turning Off Winning Meta Ads

Enrico Dolcecore Season 4 Episode 12

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0:00 | 25:23

The fastest way to waste money on Meta ads is also the most common: you see your cost per lead tick up and you shut everything off. We’re not doing that anymore. Dr. D breaks down what ad fatigue really is, why it’s less common than most chiropractors think, and how to tell the difference between normal Facebook auction volatility and an ad that’s genuinely dying.

We dig into the KPIs that actually explain performance: click-through rate (CTR) as the clearest signal of whether your creative still earns attention, cost per click (CPC) trends that quietly reveal fatigue before leads collapse, and why you should measure patterns over weeks instead of obsessing over a single bad day. We also talk frequency, but with a modern AI-first view: higher frequency is not automatically bad if results stay healthy, especially in warm audiences and retargeting.

Then we get practical with creative strategy for chiropractic marketing. Images fatigue fast, video can last for months, and the first three seconds of your video often burns out before your offer ever does. You’ll hear what to replace first, how to rotate new images, hooks, headlines, and videos without nuking your whole campaign, and a simple “three videos, three images, three headlines, three texts” system that gives Meta the options it loves while keeping your best offer consistent.

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Stop Killing Ads Too Soon

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One of the biggest mistakes chiropractors make with meta ads is constantly turning ads off because they think they're fatigued. The truth is sometimes the ad isn't tired. You're just impatient. Today we're talking about how to know when an ad is actually dying, what numbers to watch, and exactly when you should replace your videos, pictures, headlines, or ad copy. Welcome back to Marketing 101 for chiropractors. I'm Dr. D here with you every single week to help you grow and scale your practice through effective and efficient marketing. We spent a lot of time on meta ads. I think that's where a lot of people put their energy into. It's still the number one way to market your practice for the dollar spend that you can put in there. So that's why we keep talking about it. What is ad fatigue? And this has changed. Meta has changed to an AI algorithm that tries to analyze ads very differently than before. I used to harp on frequency quite a bit. I said, watch the frequency. Once it went over three, it was time to change up your ad, pretty much duplicate, create a whole new campaign. Those days are gone. AI algorithms review everything all the time. And ad fatigue simply means your target audience has seen your creative too many times. So what's happening is people stop paying attention, your CTR drops, your click-through rate drops, your CPC rises, your cost per click rises, your cost per lead rises. Facebook has fewer willing people to engage. So Meta will continue showing it, but it's less efficient. So think of hearing about the same radio commercial when you drive to work every day, the same one over and over for three months straight. Eventually you're just going to tune out. And that's what ends up happening with ad fatigue. But it's not as common as you think. The biggest mistake most clinics do, even in agencies, is they look at the leads, let's say they're $20 per lead when they're starting off, and then it starts to creep up to $23 per

What Ad Fatigue Actually Means

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lead on week two or week three. Boom, they turn off the ad. No, meta is an auction. That's how we set up most of the ads as an auction bid. So really it's auctioning off in the audience how many clicks they can get to your ad. Some fluctuation is completely normal because of this auction structure, but don't chase the daily numbers. You want to look at trends over time. So always tell people you want to run ads for about three months to just learn the data and what's going on. An effective ad structure to start will get you leads and new patients. So once you start testing, you should be getting new patients at the same time to offset your testing time. But the metrics that actually matter are the ones we need to be focusing on moving forward. There are strict KPIs that I watch for every single week on all the ads I manage. And really the first one is a healthy click-through rate, the CTR. I like to pop that up in the meta-analysis and the data and make sure that's there all

CTR Benchmarks That Protect Budget

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the time. We want to see a 3-5% click-through rate on our ads, meaning that 3-5% of people that see the ad are actually clicking on it to go find out more about what's going on. If it's lower than that, it's dangerous. And it tells us a few things because now we're losing money. We've got an ad out there that no one's really clicking on. The offer is not appeasing to anyone. That's really it. It's and the offer means everything. The ad copy, the picture, the video, the headline, whatever it is there is not appeasing them to click. Think about the stuff that you click on. I always say that. Think about you as a consumer. And when something comes by, what do you click on? If it's something you've been thinking about or needing, the click through, you're going to click on it just to check it out. Let's say you're looking for new uh polo shirts. You know, you need some new shirts. Once these things start to come in and you click on one, you click on the Lacoste ad. Well, now you're going to get the perfect t-shirt ad, you're going to get the classic tease ad. You're going to get all the other ads coming up for shirts. Uh, and you're probably going to click on a few as you're shopping around. And that's how the AI picks it up. It's like, oh, you're in the you're in the market for shirts, because the AI is actually reading the ad and the picture and the video. It's reading it, it's downloading it, and it's going to assume. Now, I did a little test with uh an ad on my office where we were doing class four laser on a kid's brain, on his head. And the picture was me wearing the safety glasses, the kid wearing the safety glasses, and this red light, this laser on his head. We took a picture of it as I was doing it. Very good click rate because people are like, what is happening with this kid's head? Now, what has changed with that with AI is it read my ad and it gave me a whole bunch of other copies, pictures, and ideas for the ad. And I read through them before I hit yes. And it literally transformed the ad into hair loss treatment. So it thought I was using laser on this 13-year-old's head for hair restoration. So you got to be careful. But AI is reading this. I had nothing in the ad about hair restoration, nothing about where a chiropractic clinic had nothing to do with it. So we so even though AI is trying, it's causing a lot of detours for us in marketing. You have to keep an eye on this stuff. So click-through rate is really important. 5% or higher, you've got a winning combination of ad copy, pictures, videos, whatever you're offering, your click-through rate is excellent. Do not touch that ad. We then can catch things on the downside. Your creative is is not getting ignored over 5%, which is fantastic. So hopefully those numbers help you. The cost per click worth noting. So let's see, we let's say we see uh a cost per click for 80 cents in week one. And then in week two, it goes to like $1.60. Week three, it's like $1.80. Week five, it's $2.40. Well, now that's fatigue because now you're the machine's forcing the clicks.

CPC Trends That Prove Fatigue

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It's costing more to get those clicks. So I like to look at the cost per click, and I don't want it to double or triple. I want it to stay, I know it's never going to be as good as that first two weeks, but I want it to stay within 20% above that as the cost per click. So a buck something. We're in good range with that. It means that people are clicking for a good cost. Now, what the AI will also do, it may not push your ad out very hard either, which might be a good thing where it's showing it to everyone and you're getting bad clicks or bad leads. Uh, it might just be picking the audience as because your pixel data over time, it's picking who they know have come in or who have converted from your conversion lead metadata, and it's going to try and show it to them. So you may actually get a good cost per click and a low impression rate because the machine is just kind of show throwing it out there. What you'll see with new ads and new ad accounts is you'll see a few days where even if you set the budget for $50 a day, they may actually spend 62. They might because they're pushing it hard, trying to try and get as much data as possible. So now we also have the cost per landing page view. This one's important if you're not using the forms. Uh, if this suddenly rises, it means your ad is becoming less attractive, which means we just want to change up the ad creative, not turn it off. And then the cost per lead, of course. This is the one that the only one number that everyone looks at, but there's these other numbers that are really important on the ad. One week doesn't matter. You want to look at the cost per lead over three weeks, six weeks. Now we are paying attention to that. Frequency is still important. I like to use that number, and I always have. One of the most misunderstood metrics is the frequency. And what frequency means is how many times the average person has seen your ad. So it'll tell you 1.64, 2.25, 3.36, 4.41. Um, it'll tell you. And the general guidelines

Frequency Without The Old Rules

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is that cold audiences with a new ad, when you blast it out there, are gonna have 1.5 to 2.5 range. You're gonna be in that range for a long time with your ad because it's just showing it to cold people for the first time. You're getting a whole bunch of first-time viewers. Warm audiences will get three to six, and then in your retargeting campaigns, you want to allow six to 12 views. It's great because you get that seven, right? Which is what you want. A frequency of four isn't automatically automatically bad. And I used to say it was over three kill it. But I've seen ads with frequencies of eight still performing amazingly with the leads. So frequency alone never determines fatigue. Performance does. Now, here's where marketers I get information from all of them back and forth. I talk to them all the time, every week. I uh a few calls a week from here to other marketers. Um I'm always talking to them. I'm always they're the ones that are willing to grow and mastermind and brainstorm. I love them. It works great. Sometimes I hire them to do some small projects for me, too, just so I can see the insides. And I tell them that, and they're like, they're more than happy to show me how they do it. Here's where most marketers disagree. I believe videos fatigue slower than pictures. Why? Every viewer watches differently. Some only watch three seconds, others watch 30 seconds, some watch your videos muted, some watch with sound. Meta also delivers

Images Versus Video Lifespan

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video differently across the platforms. Pictures, on the other hand, everyone consumes in about one second. Once they've seen it, they've seen it. So the general lifespan, if you're using pictures and videos, which you should be using both, picture ads will not last you more than a month at all. They have to be changed, sometimes less. And one marketer told me if you're using pictures, change them every week. I was like, okay, that's and I I agree with that. I think I think if we're changing it every week, we're gonna help with that impression rate, which is good. Video ads, video ads can run 12 weeks, sometimes much longer if they're winning. I wouldn't touch them. I've had a testimonial video run for six months and create great cost per lead, 31 bucks per lead coming in, the leads being good. Uh decompression, spinal decompression one. Educational videos often last even longer. People keep learning something as the AI keeps pushing it to new people. So you get more views on it. You can have an engagement conversion ad on that one where you can do leads or engagement. You can pick engagement, set it for conversions, same way, so you still get the conversion data, and then you can run that as well. So a little rule there. Hopefully you learned something today. If I'm running some picture ads, maybe the static images are burning out a little bit faster. So here's what fatigues the fastest. Fastest to slowest, the image. The image. The fastest thing to fatigue is the image. The first three seconds of a video is the second thing. The headline, then the primary

What To Change First

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text, then the offer. Let's go back for a second. Fastest to slowest. What do you guys keep changing all the time? The offer, the text. Those are the slowest of fatigue. The fastest of fatigue is the image. The image and the first three seconds of a video, because that's what's being shown out there. So even though you get video impression views, you're gonna see most of them being in the first three seconds. Why? Because as people scroll, they stop, your ad starts playing and they start scrolling within that three seconds. So they're not really looking at your ad. They're just stopping, like, what's that little chiropractic? You know, because there's tons of other chiropractic ads. So they're going through there. So your first three seconds of a video is really important. That's a whole different podcast that we've done before many times. The headline, the primary text, and then the offer. Notice something though. The offer is actually the last thing to change. You can run the same offer. And if you're gonna pick an offer, stick with it. Stick with it because people are downloading. They're in their mind, they're seeing it. They're like, oh yeah, that's that chiropractor doing it adding. Oh, what did they get now? Oh, a decompression unit? Okay. All right, what's that? Oh, I don't know if I need that right now. They're gonna keep going on there. So they're keeping an eye on you, they're following you, they're doing stuff on there, they're they're tagging your Instagram, they're following your Instagram account, they're following your Facebook account. So they're seeing what you're doing. And if you're jumping all over the place, and one day it's $29, and then it's back up to $79, they're gonna be like, What? Why? What's the difference? So the offer is actually the last thing to change. Most clinics change that offer first, and that's actually backwards. Look at your images first, then your videos, and just keep tinkering with them. You'll know when you hit it because you'll have this hook video that just works. Those first three seconds, you got them. You said something that you got, right? Um, I went to a conven a podcast convention a few years ago, and the guy was like, How to do the best hooks. And all you want to do is hear the magic line, right? But it's so different for every niche in every clinic and every business. The great example he gave was like my three-year-old said the darnest thing to me yesterday.

Better Hooks Start With Problems

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You know, he does those types of hooks, and then he gets into the whole whatever it is that he's doing. The darnest thing to me yesterday, the craziest thing happened this morning, the biggest mistake you can make. Um if you're doing this, you're doing it wrong. If you, you know, that whole thing, that whole hook, those are hooks. It's like, what, what am I doing wrong? Or okay, what'd your three-year-old say? That's cute. You got them for that first three seconds, then you have to have a good transition into the offer, and that all takes five to six seconds. So you're sacrificing six, seven seconds of this video to get into the 30 seconds of time that you have to explain the problem that you're solving. It's all about the problem because the problem is about them. If you talk about the solution, this is the mistake. The world's best. Um, how would we start the hook on this? The world's best fat melter. You start that's a great hook. You're like, whoa, what's this fat melter? Red light therapy at a high frequency on this type of a bed with 200,000 lights on it in just 12 minutes can generate enough heat and thermal thermal modulation in the in the fat cells that we can get shrinkage within one to two weeks. And that's your video. It's all about the solution shrinking the fat, but not the problem. Not the problem. You want to talk about the problem. So tried everything and can't lose that darn belly fat. Thermal modulation may be the answer. And the reason why belly fat won't decrease, and then you go on to this and you promote your red light, or whatever it is that you're doing in chiropractic, it's about the problem, the headache. How is that affecting their life? Constant repetitive headaches that happen almost on the daily are debilitating. There is a solution, and you go into the whole headache thing, the problem. When nerves are interfered with, when cerebrospinal fluid is decreased, when dehydration takes effect, when the nervous system is bogged down, when subluxation interferes with nerve flow, when you're just when, when, when, if, if, if this is you, you, you, the solution comes in at the end. You'll find a better view rate with your videos when you do that. And a AI meta AI is also liking AI pictures. I don't know what's up with that. It's favoring them, it will push them. Um, so putting in a picture that you want to use of your clinic of someone getting adjusted or in a cervical chair or a knee chest or a flexion distraction or a side posture, whatever it is, upload it into ChatGPT or Claude or whatever you want and say, hey, create me a uh a one one-to-one ratio picture ad for my offer and then put in the offer at ABC Chiropractic. We're offering a $99 new patient special to do this, this, and this. They'll create this graphic. And apparently it's a winner right now. I don't know why. It'll take the picture, won't modify the picture too much AI-wise, but it'll put it into it and then do that whole flyer thing with all the that it's winning right now. I don't know. This is, but whenever you watch this video or this listen to this podcast, hang on a second. Things change fast, okay? So keep playing with it. That's all this ad stuff is. And it's changing so fast that there is real no marketing agency that's on top of it. They're constantly learning as well. So, what should you replace? You don't need a whole new campaign. Don't do that. This has been a big mistake in 2026. Turning off campaigns, turning on new ones. You want to replace pieces of the campaign. So week one, new picture, same copy. Week four, same picture, new headline. Week six,

Replace Pieces Not Whole Campaigns

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a new video goes in. But same offer. And you can duplicate ads within the ad set. So within the ads, you got campaign, ad sets, ads. In the ads, you can duplicate an ad so you don't have to change all the ad copy and headlines and everything, and just put in a new video in that and then run it. And then week eight, a different hook. Different hook in the ad copy, maybe reshoot the video with a different hook at the at the beginning, same landing page. This keeps meta learning intact, otherwise, even the learning will start to decrease. So if you keep the same images, same video, same text, same everything, and it's running it, even the AI starts to get fatigued. It's like we now we no longer know who to send it to. So we're gonna send it to the people that clicked and we're gonna keep sending it to them and people like that. So hopefully those people that clicked were good leads. Good leads. What happens if those were all bad leads? No responses, no booked appointments. Now you've got an ad pixel data that is running and saying, oh, apparently these clicks are good because you're not making any changes to the ads. Constantly change the ads, gets the AI to push it to new people to get different clicks. So here's my creative rotation system. I never rely on one ad. I like having three videos, three images, three headlines, three primary texts. That's 80 possible combinations

Creative Rotation That Meta Loves

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of advertising that AI can push out for you. Meta loves those options. Instead of killing the winners, feed Meta fresh creatives and it will put them side by side and run them. You'll see this in your data. If you're running four or five ads within the ad set and you watch them, it runs away with one. It's like 90% of the ad spend is with that one picture of that one video. And then it goes 9% for the other, and then like nothing for the other two or three. So what you do is you change number two, three, and four. You change the ad copy and everything, and you change it and you run it. And you see if it starts to pull up to the number one ad. That's how you do it. Keep an eye on the number one ad for the click-through rate and the frequency. So if the click-through rate starts to go down from 3% to 2% to 1.2%, that one ad within the ad set is fatiguing. Even though it's your rock star ad, you turn it off. Now you've got those other four sets going. It's going to force Meta to use those to push. They're not all losers. So every month, 70% of the winning ads, we leave them alone. 20%, we make small improvements on them. New image, new hook, new headline, maybe all three. 10%, they're just wild ideas. I would just throw them in there. One out of every 10 ads, not campaigns. One out of every 10 ads. I would just throw out a wild idea out there. I'm going to start off holding two rubber duckies and I'm going to squeeze them in my video.

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I don't know.

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Started off like that. I've done these back. If you look at my videos from six years ago, I'm like, hold up that activator and start the video with clicking. Ever experience one of these? And then I mean, all they see, even if it's on mute, they see you doing the clicking thing with this activator. What is this activator thing, right? So that's the whole thing. It's a whole hook thing. Uh, just try quick, crazy ideas, crazy hooks, funny videos, doctors walking outside, patient stories, myth busting, unexpected angles. These become tomorrow's winners. Sometimes you just going in a different environment, walking outside with trees in the background, a lake, water by a pool, whatever it is, almost causes consumer confusion. They're like, oh, they're always in an office. They don't know this. They're like, you're always in an office with your Lacosse shirts and your polo and your pants and adjusting people. And now you're in a t-shirt by the pool or on the beach. What's going on there? It's almost like confusion, which is a good thing. And it may be your next best ad. Uh so having a little bit of fun with that and being a little creative with it is a good idea too. So 10% of the ads do that. Imagine your clinic runs $49 new patient specials, the videos, the doctor explaining sciatica. Month one, you see a click-through rate of 5.4%, a cost per lead of $22. Those are fantastic numbers.

When A Winner Starts Sliding

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I don't touch that. I put that in my winning column. That's a winning ad. And then month two, you look at it, the click-through rate is 4.8%. The cost per lead went up to $27. I leave it. I don't touch it. Month three, the click-through rate went down to 3.2%. The cost per lead is now $41. Now, now, because I know I could get $22 leads. Now create another video. Don't delete the old one. Run them together. Let Meta decide. Sometimes the old one comes back. Crazy. You shot a whole new video, you run a new ad within the ads, and you run it alongside the winning ad. And you're forcing Meta to be like, oh, new advertising. Let's see what's going on with here. As it's still running your old one, and then your old one, the click-through rate starts to go back up to 4%. Funny things that I just noticed over time, and I'm just sharing them with you. So if you're running your own ads, that's what you're looking at. If you don't have time to run your own ads, you're like, this is this is crazy. Um, I'm here for you. And if you have an agency, hopefully they're doing all this for you as well. You can go in there and snoop around. They're your ads. You can take a look and make sure that these numbers are all there and your money is going as far as it possibly can. The best advertisers don't constantly create new offers, they constantly create new creatives. People don't usually get tired of chiropractic. They get tired of seeing the exact same chiropractor standing in front of the exact same wall saying the exact same thing. Keep the offer, refresh the story. So I'm going to challenge you for this week coming up. Two new patient testimonial videos. Try these videos, please. Just get a patient to record, record them, talking about any of the success you've had. Use two of them. Two educational videos answering common questions, FAQs at your office. Are headaches normal when you wake up in the morning?

Creative Challenge And Closing

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Um, what's the best pillow to sleep on? Three fresh photo ads using different angles, treatments, or patient experiences. And three new hooks. Think of three new hooks for your best performing offer. You don't need to reinvent your marketing every month. You need a steady pipeline of new creative that keeps Meta engaged while preserving the campaigns that are already working. I hope that helps you and your team continue to grow. If you have any questions, info at enrico d.com. I'm always here for you. Have a great week. Stay well, stay healthy, take care.